XED Troubleshooting
Common Problems Opening XED Files
Unknown Software Removed
Double-clicking your XED file prompts the message "%%os%% Can't Open XED File". If so, it typically means that you don't have Unknown Software installed for %%os%%. The OS won't know what to do with your XED file, so double-clicking to load the file doesn't work.
Tip: Another XED-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Obsolete Version of Unknown Software
It is possible that your version of Unknown Software isn't able to open your XED Chemical Modeler Input/Output Data file due to incompatibility. Download the latest Unknown Software version from the Unknown Developer website to ensure you have the correct one installed. This issue mainly occurs when your XED Chemical Modeler Input/Output Data file was created by a newer version of Unknown Software than you have on your PC.
Tip: Sometimes you can get a clue about the version of XED file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Primarily, problems experienced when opening XED files are due to having the incorrect version of Unknown Software installed on your computer.
More Causes of Problems Opening XEDs
Errors opening XED Chemical Modeler Input/Output Data files can still occur even with the latest Unknown Software software installed on your computer. Other XED opening errors can be created by other system problems inside of %%os%%. Additional factors include:
- XED file references in the Windows Registry are broken
- Corruption of the XED file description inside the Registry
- Defective install of a XED program, such as Unknown Software
- File corruption affecting your XED file
- Malware-tainted XED file can't be opened
- Device drivers of the hardware associated with your XED file are corrupt or out-of-date
- Windows cannot load your XED Chemical Modeler Input/Output Data file due to insufficient resources (eg. RAM)
Poll: How often do you encounter a file extension that you don't recognize?